“Localização conveniente. No geral instalações e quartos agradáveis.No entanto, o chuveiro parece vazar e fez com que 2 das 3 toalhas de banho penduradas no rack ficassem completamente encharcadas. Eu pensei que talvez não tivesse fechado a cortina do chuveiro o suficiente, mas meu marido experimentou a mesma coisa quando ele tomou banho.A única coisa que realmente nos enojou foi a mancha de lençol que encontramos nos lençóis. Não tem certeza se era apenas uma mancha permanente? Eu não quero pensar na alternativa (dê uma olhada na foto e você será o juiz). Honestamente, parecia uma velha mancha de sangue?Ligamos para a pessoa da recepção, que imediatamente se desculpou e se ofereceu para nos mudar para um quarto diferente. Quando pegamos a nova chave do quarto, a pessoa da recepção também ofereceu café da manhã gratuito e pediu desculpas novamente. Apreciei sua presteza e serviço, mas encontrar essa mancha fez com que este hotel se sentisse "impuro" para mim.”

“Disclosure: I’m an Ambassador Marriott Member and travel all over. I’ve stayed at 3 different Marriotts in the greater Hartford area. I would say for the $/night, the Courtyard Marriott Farmington is well below average. The service is inconsistent. I stayed on the 4th floor and a roach was on the bed - I called Marriott International via the Marriott ambassador line - hotel leadership was notified (hotel manager Briakena Talo). The overnight attendant was also notified the following morning and stated he would escalate this finding to the manager. Marriott international stated the manager Briakena Talo was notified and would reach out to me and no one did. I was in a bind during my stay and could not leave the hotel due to work reasons, but I did cancel several weeks of future reservations. I try to stay loyal to Marriott - I’ve stayed at the Marriott downtown, Residence Inn Rocky Hill, Residence Inn Hartford, Residence Inn Manchester, and Courtyard Marriott Farmington in the course of several weeks (travel healthcare provider) but I’ve never been so disappointed. I now stay at the Hilton Homewood Suites In Glastonbury and would recommend anyone looking for an extended stay or a nice stay in the Hartford or greater Hartford to stay there. Save yourself the trouble - stay at the Hilton Homewood Suites in Glastonbury. Marriott has an incredibly poor representation in Hartford. It’s not worth it. Any one who travels a fair bit will tell you that this particular hotel’s leadership is amateur hour.”